Top Bet Baji FAQ — all your questions answered here

You must be at least 18 years old to register at top bet. Your age must be confirmed during registration and later verified through KYC using your National ID. Any account found to belong to someone under 18 will be closed immediately.

No. top bet's Terms & Conditions only one account per person is allowed under the policy. If multiple accounts are detected, all accounts will be suspended and any bonuses forfeited.

KYC verification is mandatory for your first withdrawal. Required documents:

• A clear photo of your National ID (NID) or passport
• Selfie with face visible (holding NID)

Verification is usually completed within 24 hours.

Contact top bet via Live Chat or email — the support team will help you close your account. Be sure to withdraw your balance before closure. For a temporary break, Responsible Gaming You can use the cooling-off or self-exclusion option from this page.

Deposit: Minimum ৳100, maximum ৳50,000 (per transaction).
Withdrawal: Minimum ৳200, maximum ৳1,00,000 (per day).
High-roller accounts have separate limits — High Roller Page view here.

Withdrawals at top bet are typically processed within 5 minutes. However, your first withdrawal may take longer if KYC verification hasn't been completed. Requests made between 12:00 AM and 5:00 AM will be processed during banking hours.

Wait 5–10 minutes first. If the balance still hasn't appeared, contact Live Chat and provide your bKash/Nagad transaction ID. Most issues are resolved within 30 minutes. the Payment page A detailed guide is available.

top bet does not charge any deposit or withdrawal fees. However, bKash, Nagad, or Rocket may apply their own transaction charges in accordance with their individual policies.

To withdraw bonus funds, you must meet the applicable wagering requirements — typically betting 10–20x the bonus amount within a specified timeframe. For exact terms, Bonus Page or Terms & Conditions read more.

In top bet's referral program, when a friend registers using your code and makes their first deposit, both you and your friend receive a bonus. You can find your referral code in your Profile Settings.

top bet offers daily cashback for regular players. Log in every day and check the "Offers" or "Promotions" section for active deals. Most cashback is credited to your account automatically. More details the Bonus page।

Live betting means placing bets in real time on a match that's already underway. Odds shift moment to moment based on how the game unfolds. At top bet, the Bet page Go to the "Live" tab. Live scores and statistics are all available in one place.

If a match is officially cancelled or abandoned, top bet will generally refund the full stake. However, alternative rules may apply for certain bet types. Terms & ConditionsFull details are available on this page.

top bet uses decimal odds. For example, odds of 1.80 mean a ৳100 bet returns ৳180 in total if you win (৳100 stake + ৳80 profit). Formula: Winnings = Stake × Odds। On the Match Odds page A detailed guide is available.

Once a bet is placed, it generally cannot be cancelled. However, top bet offers a "Cash Out" feature that lets you partially or fully settle a bet while the match is still in progress. Please note that Cash Out may not be available on all bets.

Wait 15 minutes — your account will unlock automatically. If you need immediate access, contact top bet via Live Chat and your identity will be verified and the account unlocked right away.

On the login page Select the "OTP Login" tab. Enter your mobile number → click "Send OTP" → enter the 6-digit code you receive → and you're in. A new OTP is generated every time, making this the most secure login method.

Change your password immediately and report it to top bet Live Chat. Our security team will investigate your account. Don't delay — acting quickly can minimize any damage.

No. top bet will never ask for your password or personal information via SMS, phone call, or email. Any such contact is a fraudulent attempt. Do not share any information and report it to top bet Support immediately.

Request self-exclusion from Profile Settings → "Responsible Gaming". Your account will be suspended within 2 minutes. Choose from a temporary period (1 day – 6 months) or a longer-term option (6 months – 5 years). More details On the Responsible Gaming page।

Asking for help takes courage. Reach out to top bet Support — we'll confidentially assist you with self-exclusion or cooling-off. You may also want to consider speaking with a professional mental health counselor. On the Responsible Gaming page More information is available.